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FAQs
Subscription
Is this a recurring subscription?
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Is this a subscription trap?
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Is there a trial available?
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How much will it cost?
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Can I cancel at anytime?
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When is my subscription billed?
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What is the cut-off date for this month's box?
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Delivery
Do you ship worldwide? If so, how much is delivery?
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How often will I receive my box?
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When is my subscription going to be shipped?
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When will my Free Gifts/Bonuses be shipped?
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Gameplay
If I join today, will I have missed any previous chapters?
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Is this a computer/board game?
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How long does each chapter take to play?
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Are these games really cipher heavy? And if so, does the game give you the answer if you just can't find it on your own?
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Is there a single-player mode for this game?
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Do you need the internet to complete the game?
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What is the suggested age range for this subscription?
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What languages do you support?
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Are you able to start solving once you have received the whole subscription? E.g. Order and receive for 6 months and then start solving once you have a "stash of episodes"
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Gifting
Can I buy as a gift for someone else?
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Can I add gift wrap to my order?
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Can I hide the packaging of my order so others in my household cannot recognise their gift?
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